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MSRA select-three Professional Dilemmas: complete responses

Select-three assesses the combination of actions rather than whether three sentences sound individually appropriate. A strong combination addresses distinct needs without losing patient safety or proportionality.

95-minute PD paperSelect 3 of 8 actionsComplementary choices

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Select-three assesses the combination of actions rather than whether three sentences sound individually appropriate. A strong combination addresses distinct needs without losing patient safety or proportionality.

Identify what is unresolved

Before reading options, list the separate safety, communication and follow-through needs.

  • A stable patient may still have unfinished care.
  • Do not invent an emergency or ignore a stated danger.
  • Identify whose perspective remains unheard.

Review all eight actions

Official guidance asks for three most appropriate actions out of eight plausible options, taken together.

  • Assess the fit, not the length or politeness of each option.
  • Look for duplicate actions serving the same purpose.
  • Reject absolute promises that conflict with safety duties.

Stress-test the trio

Imagine carrying out only your chosen three actions; what remains undone?

  • Ensure clinical information reaches the right person.
  • Preserve dignity and give the affected person a hearing.
  • Choose proportionate follow-up rather than reflexive punishment.

In depth

Apply the ideas to your preparation

Section 01

Why select-three differs from ranking

Ranking concerns the relative value of independent actions. Select-three asks for a combination that resolves the whole situation, so action coverage is critical.

Three kind or authoritative responses can overlap and leave a concrete task unfinished. Do not simply pick whichever options would be top three in an unrelated ranking task.

The NHS England guidance describes eight plausible actions and a predetermined expert key. This is not a test of discovering a single generic three-step algorithm.

Section 02

Consider immediacy and scope

When a patient-safety issue remains unresolved, action to address it belongs in the combination. Reflection or incident reporting may follow but cannot substitute for safe present care.

In a situation without acute danger, direct respectful clarification may be more effective than a department-wide accusation. The wording and severity of the stem matter.

Think as an F2: acting within competence includes asking for senior help when necessary, but not delegating every manageable conversation.

Section 03

Avoid redundancy

After selecting three choices, write a brief label for each: for example patient information, colleague support and organisational response. If two have identical labels, question whether a missing need would be better covered.

A tempting fourth action may still be reasonable in real life. The exam question asks for the best three from the supplied eight on the stated facts.

Do not promise absolute secrecy when patient safety might make proportionate sharing of concerns necessary.

Section 04

Review errors in combinations

Write down why each of your three belongs and what would be lost if it were exchanged. This is more useful than learning letters from a question bank.

The official test uses expert-reviewed keys. The worked example here is an original illustration rather than an official or psychometrically validated item.

Original teaching exercise

Original eight-option exercise: interrupted handover

An F2 colleague has repeatedly been interrupted at handover. They later explain that an outstanding review for a stable patient was not communicated. There is no stated acute deterioration. Select the three actions that best address the whole situation.

  1. AClarify the outstanding review and make sure the receiving clinical team has the information needed.
  2. BListen privately to the colleague, clarify their experience and ask what support they need.
  3. CRaise the recurrent handover problem factually through a proportionate team or senior route.
  4. DTell the colleague to be more assertive next time and take no other action.
  5. ESend a department-wide message naming and blaming the interrupter.
  6. FPromise that nothing the colleague discloses will ever be shared.
  7. GWait for the next ward round to pass on the outstanding review because the patient is stable.
  8. HOffer reassurance about a difficult shift without checking what care was left unresolved.

Worked reasoning

  1. A addresses the immediate information gap; a stable patient may still require the outstanding review.
  2. B supports the colleague and gathers facts without assumptions.
  3. C offers proportionate follow-up for a recurring handover culture problem. A, B and C make one defensible complementary combination.
  4. D, G and H leave important needs unmet. E is publicly accusatory and F gives an unsafe absolute confidentiality promise.

The three chosen responses should meet different needs, not repeat each other.

Original uncalibrated example, not an official MSRA key; borderline options remain context-sensitive.

Preparation

How to practise deliberately

  1. Name the dilemma's distinct needs first.
  2. Review all eight options before deciding.
  3. Choose three with different functions.
  4. Challenge the tempting fourth option and any duplicated action.
  5. Compare with the official examples.

Common mistakes

What to avoid

  • Choosing three variants of the same escalation.
  • Assuming listening alone resolves unfinished patient care.
  • Treating stability as an excuse to omit a required handover.
  • Offering unconditional secrecy.
  • Assuming a worked exercise has official marking status.

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Official source

NHS England — Professional Dilemmas paper

Last checked 12 October 2026. Official NHS England guidance remains the source of truth.

Further reading

Check primary sources for changes to exam arrangements, recruitment and professional standards.

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